Shipping policy
Thank you for shopping with Thenixa. We are committed to delivering your orders quickly and securely.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
- Standard Shipping: 3–7 business days.
- Delivery times may vary depending on your location and courier service availability.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location.
- Free shipping may be offered on selected products or orders above a specified amount.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email or SMS.
- You can use the tracking information to monitor your shipment's progress.
Delivery Delays
While we strive to deliver orders on time, delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances. Thenixa is not responsible for delays caused by third-party shipping providers.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Thenixa is not liable for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact our support team within 48 hours of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue.
Contact Us
For shipping-related questions, please contact us:
Email: [thenixa01@gmail.com]
Phone: [+918630924155]
Thank you for choosing Thenixa.